Guess what showed up in my SkyMiles account online yesterday morning?
It looks like Delta's bureaucracy isn't completely broken, just dysfunctional. I'm disappointed, though, that they just silently credited me with the miles. I wrote them a five-page letter, and they didn't even respond? Oh well. I guess you can't really expect a big, faceless corporation to have a sense of humor. At least they have some sort of sense of honesty.