Thursday, December 27, 2007

Delta comes through (but boringly)

Guess what showed up in my SkyMiles account online yesterday morning?

It looks like Delta's bureaucracy isn't completely broken, just dysfunctional. I'm disappointed, though, that they just silently credited me with the miles. I wrote them a five-page letter, and they didn't even respond? Oh well. I guess you can't really expect a big, faceless corporation to have a sense of humor. At least they have some sort of sense of honesty.

1 comment:

jacob said...

Seeing as you had to request your miles on paper, maybe their response to your request is also on paper, send by third class mail, and will arrive at some destination about a month after you completely forgot what the big deal was.